Part Time
we’re hiring:
CLient Care Specialist
❋
Hermosa Aesthetics was founded on a passion for nurturing others.
Our mission is to help clients embrace and enhance their natural beauty and self-confidence through expert, intentional, and balanced aesthetic care. Hermosa—a Latin word used to describe beautiful places, people, and things—is more than our name; it’s a feeling our clients experience the moment they enter our space.
As we continue to grow, we are seeking individuals who share our commitment to thoughtful care, meaningful connection, and creating experiences that feel as beautiful as the results.
ABOUT HERMOSA
YOUR ROLE
As a Client Care Specialist at Hermosa Aesthetics, this role blends client connection with organization and intention. You will support both the front desk and the daily flow of the office, while maintaining the elevated standards of service, professionalism, and client experience that define Hermosa Aesthetics.
You will manage scheduling, assist with client communications, and help ensure the office runs smoothly, all while creating a welcoming and efficient environment for both patients and providers.
We are looking for someone who:
Provides excellent client service with warmth, professionalism, and attention to detail
Creates smooth, thoughtful, and memorable client experiences
Is organized, proactive, and able to manage multiple tasks efficiently
Maintains a calm and solutions-focused approach in a fast-paced environment
Works effectively both independently and as part of a collaborative team
Previous experience in aesthetics, wellness, or healthcare (preferred, but not required)
Proficient with appointment scheduling, client records, and point-of-sale platforms
Values intentional, high-quality care and results that enhance natural beauty
ABOUT YOU
KEY RESPONSIBILITIES
Greet patients warmly and maintain a professional, calm, and elevated atmosphere
Communicate clearly and thoughtfully with patients before, during, and after appointments
Provide guidance on services, treatment plans, memberships, packages, and post-care
Assist with follow-ups, rebooking, and fostering long-term client relationships
❋ Client Experience & Communication
Manage daily schedules to ensure smooth and balanced client flow
Confirm appointments, manage waitlists, and assist with rescheduling
Uphold booking, cancellation, and no-show policies with professionalism and care
❋ Scheduling & Front Office Flow
Perform daily restocking of front desk, treatment rooms, and client areas
Maintain a clean, organized, and welcoming reception space
Assist providers with client flow and preparation as needed
Support in-clinic operations to ensure each day runs seamlessly
❋ Daily Operations & Support
Process payments, memberships, packages, and retail sales accurately
Maintain client records while honoring HIPAA and confidentiality standards
❋ Administrative Excellence
Assist with client appreciation events, member events, and special promotions
Support event setup, client engagement, and post-event follow-up
Help foster a sense of community and connection within the Hermosa clientele
❋ Events & Community Support
Collaborate closely with providers and leadership
Anticipate needs and contribute to a calm, efficient, and supportive environment
Identify opportunities to elevate the client experience
❋ Team Connection
This is a part-time, in-office position with a consistent weekday schedule and one Friday per month, with an occasional Saturday. Hours may evolve as the practice continues to grow.
We are seeking candidates with open availability and a flexible mindset. Specific days and hours will be discussed during the interview process.
Schedule & availability
401(k) retirement plan
Employee discounts on treatments and skincare
Supportive, nurturing team environment
Ongoing education and exposure to advanced aesthetic treatments
Opportunities for growth within a values-driven practice
perks &beneifts
At Hermosa Aesthetics, beauty is something you feel. We honor the natural aging process, practice with intention, and create experiences rooted in care, balance, and trust. If you are passionate about connection, thoughtful service, and helping others feel confident in their skin, we would love to welcome you to our team. Please submit your resume to info@hermosaesthetics.com.We look forward to learning more about you!